Windows Frequent Ask Questions

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What does professional window cleaner really mean?

A professional window cleaner is more than just having a license, insurance, good equipment and experience. That may be good start, but a professional should go beyond what is the minimum requirements. We believe that a professional should be trained and skilled expert certified in this field.

 


 

Why should I clean my windows?

Unmantained windows will eventually stay dirty permanently. Considering your home is most likely your most value asset you want to keep it nice. you wouldn't want to pay $25,000 to get all new windows when it would cost $250 to clean yearly. If you are looking to sell your home, window washing is related to the best return on investment when selling a home.

 


 

How do I get an estimate?

Cal us we would be more than happy to set up and appointment to give you an estimate or you can request an estimate online.

For our large commercial clients one of our field managers will come out to see the job and give you a written estimate.

 


 

When you come to clean windows, will be include screens, tracks and frames?

We focus mainly on glass. We are more than happy to vacuum tracks and scrub sills and frames and that entails and extra charge. This needs to be worked out with the estimator prior to your scheduled appointment.

 


 

Can you remove paint/varnish from my windows?

Yes we can!! North Coast Cleaning Services Inc. has a process in which we can safety remove material such as paint, vanish, caulk, concrete, stucco, stickers and sheet rock from windows. This does take longer and is not included in the normal estimate, this would be considered a construction clean up job.

 


 

I love my home. How is my property treated?

We take pride in our work and also treat our customers how as if it were our own. We wear booties in your home and your home is left cleaner that when we arrive. We really care about your home!

 


 

What do you use to clean windows?

We always use a professional, environmentally friendly cleaning solution  for the task at hand. We may also use a system know as the Water Fed Pole on the exterior which is purified water system that eliminates the need for a squeegee.

 


 

It is necessary for me to be at home during the window cleaning?

If you wish to be home during the window cleaning, we are happy to schedule an appointment which suits your schedule. However, it is not always necessary for you to be home for the entire appointment. We can start on the interior window cleaning and you can lock up your home and leave while we continue on the exterior, as long as you screens pop out. In cases of vacancies your presence is optional but not necessity, as long  as access is provided.

 


 

Can I have just the outside windows cleaned?

You can gave just the outside windows cleaned, but is highly recommended to clean the inside and outside windows, since it is difficult ti tell which side of the glass dirt or smudges are on. Cleaning both sides is the only way to ensure that you are getting the highest quality of cleaning. Streaks or dirt on the other side of the glass can be very deceiving. People often amazed at how clean their windows are when they are done professionally.

One exception to cleaning only the outside windows would be recurring customers who have their windows cleaned several times per year.

 


 

I have several windows with moisture inside the glass? My windows are not old? What caused this to happen?

This problem is referred to as IG or Insulated glass failure. Many windows don't experience IG for years while others become clouded within months. If you are experiencing this, refer to your warranty. The reason behind IG trace back to manufacturing mistakes or oversight. Even the best fabricators will make mistakes. However, the window is still defective and not your fault. Providers of quality glass will stand behind their products.

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